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faq

CLOCK REPAIR
Do we fix antique clocks?
Yes, we have experienced professional technicians on duty who repair all kinds of antique clocks.

Do we fix moderns clocks?
Yes, our technicians are experienced in all kinds of modern clocks whether they are battery operated or wind up.

Do you fix wind up, electrical, or battery operated clocks?
Yes, we repair all types of those clocks regardless of age, brand name or condition.

Do you carry keys to wind my clock? How about to open the cabinet door?
We have hundreds of key sizes in our shop for both winding your clock as well as for opening cabinets. To best match the appropriate one to the clock we recommend to bring the clock in.

Can you pick up a clock from my home for an estimate?
Yes, certain local areas are available for immediate pick up. For areas further away we will be more then happy to make some type accommodation depending on location.

What kind of warranty do you provide?
Each job we provide has a different warranty. Call us for details.

Do you carry clock oil?
Yes, we do and it is $12/per unit.

What can I do if my clock doesn’t strike and/or chime on time?
Our shop provides free in store estimates, bring in your clock to have our experts diagnose your clock. You can also look at our free video tape on our home page for some troubleshooting help.

What can I do if my clock doesn’t strike and/or chime at all?
Our shop provides free in store estimates, bring in your clock to have our experts diagnose your clock. You can also look at our free video tape on our home page for some troubleshooting help.

What can I do if my clock doesn’t start?
Bring them into our shop for a free estimate on repairs.

Why doesn’t my clock run as long as it supposed to?
There are many reasons as to this issue. Bring the clock in and our on site technicians will be able to help you.

Are there any special precautions to take when moving my clock?
Yes, we provide a prep to move service for clocks. Some clocks may require more precautions then others such as Grandfather or grandmother clocks. Call us for details.

Do you buy clocks?
Yes, we are always buying clocks. We are mainly interested in purchasing antique wind-up

WATCH REPAIR
Do you carry watch batteries?
Yes, we replace all types of watch batteries while you wait.

Do you warranty battery replacement?
No warranty is given for battery repair, however the cost of the battery is applicable towards any extra work on the watch.

Do you work on antique wind up watches/pocket watches?
Yes we have several professional technicians in our shop who work on all kinds of wind up watches even the most complicated ones.

Do we do watchband repair?
We have a variety of watchband selection as well as professional installation.

Can we adjust watchbands?
Our experts are on duty to do any type of watchband adjustment to perfectly fit you.

Can we replace the watch crystal?
Yes, we can polish, repair or replace the crystal on any type of watch even antique ones/

Do you sell watches?
Yes, we have a variety of both old and new watches. We carry many kinds of battery operated watches as well as wind up regular watches and pocket watches.

I just replaced my watch battery but my watch still doesn’t work, is there any else that can be done?
Your watch probably needs extra repairs. Bring it in, we can help you see what options you have available.

What kind of warranty does my watch repair have?
Each job has a different warrant. Contact us for details.